Refund policy

Return

  • Return must be done within 10 working days upon receiving your order.
  • Returns is eligible for the products that are defect 
  • Return must be done for an item(s) in its original condition
  • Must complete and enclose the return form with your returned items.
  • We reserve the right to reject any returned item if it doesn’t meet all mentioned conditions.
  • You are responsible for the shipping cost and custom duty of returned item.
  • You are responsible for the item until it reaches us and kindly retain all proof of mailing until an acknowledgement has been sent.

Please mail your item to the following address upon confirmation from The Ori Theory Malaysia

Address:
The Ori Theory Malaysia
First Floor, VO6-01-05, Signature 2, Lingkaran SV,
Sunway Velocity, 55100 Cheras, Wilayah Persekutuan Kuala Lumpur
011-58686325